The National Communications Authority (NCA) have thrown their weight behind telecommunications companies over the breach of any personal data or privacy of customers in compliance with the requirements of law.
According to the NCA, it requested in March 2020, passive mobile positioning data logs from mobile network operators for undertaking historical and current analysis of persons potentially infected with COVID-19 for contact tracing purposes in accordance with the establishment of Emergency Communications Systems Instrument, 2020 (E.I. 63).
Statement released by the NCA said the instrument required network operators or service providers to cooperate with the NCA Common Platform to provide information to state agencies in the case of an emergency including a public health emergency.
All MNOs (All Mobile Network Operators) i.e. AirtelTigo, Glo, MTN and Vodafone, complied with the request for information, which was subsequently processed and forwarded to the Ghana Health Service for contact tracing purposes.”
“There was no objection by any Party in respect of COVID-19 contact tracing data request until an application for injunction order was filed,” the statement read.