SIM Re-Registration Going Up After NCA Warning

There has been a surge in SIM card re-registration following the implementation of punitive measures meant to force unregistered subscribers to comply with the directive to re-register all SIM cards by September 30.

The National Communications Authority (NCA) says after the announcement of plans to re-route outgoing calls for special messages to be played and temporarily block calls and data of unregistered numbers last Sunday, registration on the self-service App had risen by more than 1,200 as of midday last Monday.

The authority said by the end of last Sunday, the recorded 5,500 successful registrations on the app had risen to 6,700 by midday the following day.

The Deputy Corporate Affairs Director at the NCA, Kwame Gyan, in an interview with the Daily Graphic, said barely a day into the implementation of the punitive measures, the NCA had seen an increase in the number of subscribers using the self-service App to register their SIM cards.

He maintained that people started rushing to register their SIM cards when the telcos started implementing the measures.

The punitive measures

A press release issued by the NCA in Accra last Sunday read: “A set of punitive measures designed to culminate the year-long nationwide SIM registration exercise will kick in from Monday, September 5, 2022.

“From Monday, September 5, 2022, subscribers who have not started their registration will have all outgoing calls re-routed to an interactive voice recording (IVR) for a SIM registration sensitisation message to be played before all calls are connected.

“Subscribers with uncompleted registration; that is, those who linked their Ghana cards to their SIM cards via *404# but have not proceeded to have their biodata captured, will also face similar disruption in service from Wednesday, September 7, 2022.”

It also said the punitive measures for data services for uncompleted SIM card registrants would kick in from September 12.

The release said outgoing calls and data services would be blocked for affected subscribers for 48 hours once a week once the punitive measures kicked in from September 2022.

Also, subscribers who had neither begun stage one nor completed stage two of the SIM registration process would be allowed to reconnect their SIMs after duly completing the two stages of the registration process, it said.

“After September 30, 2022, these SIMs as described above will not have access to any service, as their SIMs will be deactivated.

Subscribers will have a period of six months to register to redeem their SIMs, failing which their numbers will be churned – that is, re-assigned to the pool to be sold to potential new subscribers.

“The NCA encourages subscribers to register their SIMs to avoid the associated inconvenience and potential disruption in service after September 30,” the release added.

Data from the NCA say so far 17 million SIM cards have successfully gone through the complete registration since the exercise began in September 2021.

This is out of the about 42 million subscribers currently in the system

The SIM card re-registration, according to the NCA, would help curb fraudulent and criminal activities, secure SIM card-based transactions, as well as help determine at every point in time the accurate number of valid and accurate SIMs on the networks.

For the telcos, the exercise will enable them to build better demographics of their customer base and help them to develop products and services to suit the various groupings.

There has been a surge in SIM card re-registration following the implementation of punitive measures meant to force unregistered subscribers to comply with the directive to re-register all SIM cards by September 30.

The National Communications Authority (NCA) says after the announcement of plans to re-route outgoing calls for special messages to be played and temporarily block calls and data of unregistered numbers last Sunday, registration on the self-service App had risen by more than 1,200 as of midday last Monday.

The authority said by the end of last Sunday, the recorded 5,500 successful registrations on the app had risen to 6,700 by midday the following day.

The Deputy Corporate Affairs Director at the NCA, Kwame Gyan, in an interview with the Daily Graphic, said barely a day into the implementation of the punitive measures, the NCA had seen an increase in the number of subscribers using the self-service App to register their SIM cards.

He maintained that people started rushing to register their SIM cards when the telcos started implementing the measures.

The punitive measures

A press release issued by the NCA in Accra last Sunday read: “A set of punitive measures designed to culminate the year-long nationwide SIM registration exercise will kick in from Monday, September 5, 2022.

“From Monday, September 5, 2022, subscribers who have not started their registration will have all outgoing calls re-routed to an interactive voice recording (IVR) for a SIM registration sensitisation message to be played before all calls are connected.

“Subscribers with uncompleted registration; that is, those who linked their Ghana cards to their SIM cards via *404# but have not proceeded to have their biodata captured, will also face similar disruption in service from Wednesday, September 7, 2022.”

It also said the punitive measures for data services for uncompleted SIM card registrants would kick in from September 12.

The release said outgoing calls and data services would be blocked for affected subscribers for 48 hours once a week once the punitive measures kicked in from September 2022.

Also, subscribers who had neither begun stage one nor completed stage two of the SIM registration process would be allowed to reconnect their SIMs after duly completing the two stages of the registration process, it said.

“After September 30, 2022, these SIMs as described above will not have access to any service, as their SIMs will be deactivated.

Subscribers will have a period of six months to register to redeem their SIMs, failing which their numbers will be churned – that is, re-assigned to the pool to be sold to potential new subscribers.

“The NCA encourages subscribers to register their SIMs to avoid the associated inconvenience and potential disruption in service after September 30,” the release added.

Data from the NCA say so far 17 million SIM cards have successfully gone through the complete registration since the exercise began in September 2021.

This is out of the about 42 million subscribers currently in the system

The SIM card re-registration, according to the NCA, would help curb fraudulent and criminal activities, secure SIM card-based transactions, as well as help determine at every point in time the accurate number of valid and accurate SIMs on the networks.

For the telcos, the exercise will enable them to build better demographics of their customer base and help them to develop products and services to suit the various groupings.